Cisco VPN Upgrade

Private Universe is rolling out an upgrade to Cisco AnyConnect, the application you use to connect to the VPN when working remotely.

As part of this upgrade, there is a change in branding that you need to be aware of so you can still connect to the VPN afterwards.

The upgrade will automatically apply on the next connection to the VPN.

Branding

Both the icon and name have changed as follows:

Old Cisco AnyConnect icon Cisco AnyConnect New Cisco Secure Client icon Cisco Secure Client

Once the upgrade has completed, you should look for the new icon and name going forward.

If you access Cisco AnyConnect by searching for it, you will need to search for Cisco Secure Client once the upgrade has been completed.

Searching for “Cisco AnyConnect” will not find anything.
Start Menu AnyConnect Search Result

Windows

Spotlight Secure Client Search Result

macOS

Shortcut and Icon

Existing shortcuts to Cisco AnyConnect will be removed when the upgrade occurs. If you have a shortcut to Cisco AnyConnect in your taskbar or dock, like below, you will have to re-add it.

Cisco AnyConnect pinned taskbar shortcut Windows Cisco AnyConnect dock icon macOS

Follow the steps applicable to your computer below to add new shortcuts to Cisco Secure Client.

Windows

  1. Search for Cisco Secure Client in the Start Menu:

  2. Right-click the Cisco Secure Client search result and select Pin to taskbar

    Spotlight Secure Client Pin to Taskbar

The new shortcut should now be added to your taskbar.

Spotlight Secure Client pinned taskbar shortcut

macOS

  1. Press the command and space keys together, then type in Cisco Secure Client.

    Spotlight Secure Client Search Result

  2. Ensure Cisco Secure Client is selected, then press return/enter.

  3. Right-click the Cisco Secure Client icon in the dock, then select Options > Keep in Dock.

    Secure Client Keep in Dock menu

Login and Authentication

No matter if your VPN connection is automatic or requires a username and password, the way you authenticate with the VPN will not change with this upgrade.

Disconnecting

When you disconnect from the VPN, you will need to use the new icon.

Windows

Before: Cisco AnyConnect system tray icon After: Cisco Secure Client system tray icon

macOS

Before: AnyConnect Mac Menu Bar Icon

After: Secure Client menu bar icon