Out-of-Box Experience For Windows 10

When setting up a new computer out of the box, you must run through the Out-of-Box-Experience (OOBE).

There are various ways to run through the OOBE depending on your organisation's network. The Private Universe Helpdesk will advise of which method to follow. You can skip to the correct method by using the navigation pane on the right 👉.

The following screenshots were generated using a Dell OptiPlex PC, but the process will be very similar for other model computers.


Microsoft regularly updates the OOBE, so some screens and steps may differ slightly from what you see on the computer. If you're unsure on how to proceed, please contact the Private Universe Helpdesk.

Active Directory Domain Join

Follow the steps below to create a local user and enable Splashtop access for Private Universe to finish the setup.

  1. On boot, you will be asked to select the region, select Australia and click Next.

    OOBE AD Join Step 1

  2. Select the US keyboard layout, and click Yes.

    OOBE AD Join Step 2

  3. Skip adding a second keyboard layout.

    OOBE AD Join Step 3

  4. Accept the Windows 10 License Agreement.

    OOBE AD Join Step 4

  5. Select Set up for an organisation, and click Next.

    OOBE AD Join Step 5

  6. Select Domain join instead in the lower left corner.

    OOBE AD Join Step 6

  7. Enter a username for a local account and click Next. This is a temporary account and does not need to reflect the user who will be using this computer.

    OOBE AD Join Step 7

  8. Leave the password field blank and click Next. Again, this is a temporary account and will be removed once the computer is joined to the domain.

    OOBE AD Join Step 8

  9. Click No. These settings only apply to the local account we are creating, which does not matter.

    OOBE AD Join Step 9

  10. Click Decline.

    OOBE AD Join Step 10

  11. Click Accept. These settings only apply to the local account we are creating, which does not matter. We manage privacy and security settings automatically from the server.

    OOBE AD Join Step 11

  12. If prompted to download and install Windows 11, click Decline upgrade or Remind me later in the bottom-left corner of the screen.
    Windows 11 is not ready for business use at this stage.

    OOBE AD Join Step 12

  13. Click Next. This information is not required.

    OOBE AD Join Step 13

  14. Click Next.

    OOBE AD Join Step 14

  15. Once the setup has finished there are a couple more things we need to do before Private Universe can complete the setup.

    In the browser, go to https://privateuniverse.com.au, and click Instant Support which will initiate a download for SplashtopSOS.exe, in a downloads window at the top right of the screen.

    Private universe Website Instant Support

  16. Click Open File on the SplashtopSOS.exe download.

    Splashtop Step 1

  17. Click Yes to authorise Splashtop SOS to run.

    Splashtop Step 2

  18. Wait for Splashtop SOS to initialise. Take note of the code as you will need to provide these details to us.

    Splashtop Step 3

  19. In the search bar type Power Settings, then select Power & sleep settings from the search results.

    Power Settings Step 1

  20. Change the Sleep timeout to Never.

    Power Settings Step 2

  21. Send the Splashtop SOS Code in an email to the Private Universe Helpdesk for us to complete the setup for you.

Azure Active Directory Join

Follow the steps below to enable Splashtop access for Private Universe to finish the setup.

  1. On boot, you will be asked to select the region, select Australia and click Next.

    OOBE AAD Join Step 1

  2. Select the US keyboard layout, and click Yes.

    OOBE AAD Join Step 2

  3. Skip adding a second keyboard layout.

    OOBE AAD Join Step 3

  4. Accept the Windows 10 License Agreement.

    OOBE AAD Join Step 4

  5. Select Set up for an organisation, and click Next.

    OOBE AAD Join Step 5

  6. Enter your email address and password as prompted.

  7. Click No.

    OOBE AAD Join Step 7

  8. Click Decline.

    OOBE AAD Join Step 8

  9. Turn off all of the settings, then click Accept.

    OOBE AAD Join Step 9

  10. If prompted to download and install Windows 11, click Decline upgrade or Remind me later in the bottom-left corner of the screen.
    Windows 11 is not ready for business use at this stage.

    OOBE AAD Join Step 10

  11. Click Next. This information is not required.

    OOBE AAD Join Step 11

  12. Click Next.

    OOBE AAD Join Step 12

  13. Once the setup has finished there are a couple more things we need to do before Private Universe can complete the setup.

    In the browser, go to https://privateuniverse.com.au, and click Instant Support which will initiate a download for SplashtopSOS.exe, in a downloads window at the top right of the screen.

    Private universe Website Instant Support

  14. Click Open File on the SplashtopSOS.exe download.

    Splashtop Step 1

  15. Click Yes to authorise Splashtop SOS to run.

    Splashtop Step 2

  16. Wait for Splashtop SOS to initialise. Take note of the code as you will need to provide these details to us.

    Splashtop Step 3

  17. In the search bar type Power Settings, then select Power & sleep settings from the search results.

    Power Settings Step 1

  18. Change the Sleep timeout to Never.

    Power Settings Step 2

  19. Send the Splashtop SOS Code in an email to the Private Universe Helpdesk for us to complete the setup for you.

Azure Active Directory Join with Intune

Follow the steps below to set up the computer, ready for you to use.

  1. On boot, you will be asked to select the region, select Australia and click Next.

    OOBE AAD Join Step 1

  2. Select the US keyboard layout, and click Yes.

    OOBE AAD Join Step 2

  3. Skip adding a second keyboard layout.

    OOBE AAD Join Step 3

  4. Accept the Windows 10 License Agreement.

    OOBE AAD Join Step 4

  5. Select Set up for an organisation, and click Next.

    OOBE AAD Join Step 5

  6. Enter your email address and password as prompted.

  7. Click No.

    OOBE AAD Join Step 7

  8. Click Decline.

    OOBE AAD Join Step 8

  9. Click Accept. These settings will automatically be overridden by privacy and security settings set organisation-wide.

    OOBE AAD Join Step 9

  10. If prompted to download and install Windows 11, click Decline upgrade or Remind me later in the bottom-left corner of the screen.
    Windows 11 is not ready for business use at this stage.

    OOBE AAD Join Step 10

  11. Click Next. This information is not required.

    OOBE AAD Join Step 11

  12. Click Next.

    OOBE AAD Join Step 12

Your computer will begin the setup process. Once it is ready, you can log in and begin using it.

If the setup process gets stuck for a long period of time on a particular step, please contact the Private Universe Helpdesk so we can provide further instructions.