Out-of-Box Experience For Windows 11

When setting up a new computer out of the box, you must run through the Out-of-Box-Experience (OOBE).

There are various ways to run through the OOBE depending on your organisation's network. The Private Universe Helpdesk will advise of which method to follow. You can skip to the correct method by using the navigation pane on the right 👉.

The following screenshots were generated using a Dell OptiPlex PC, but the process will be very similar for other model computers.


Microsoft regularly updates the OOBE, so some screens and steps may differ slightly from what you see on the computer. If you're unsure on how to proceed, please contact the Private Universe Helpdesk.

Active Directory Domain Join

Follow the steps below to create a local user and enable Splashtop SOS access for Private Universe to finish the setup.

  1. After first powering on the device, a country selection screen will appear. Select Australia, then click Yes.

    OOBE AD Join Step 1

  2. You will then be asked to select a keyboard layout. Select US then click Yes.

    OOBE AD Join Step 2

  3. Select Skip when asked if you want to add a second keyboard layout.

    OOBE AD Join Step 3

  4. When prompted to name the device, enter NewPC, then select Next.

    OOBE AD Join Step 4

    Private Universe will rename the PC after the initial setup is complete.
  5. When asked how you would like to setup the device, click Set up for work or school, then select Next.

    OOBE AD Join Step 5

  6. When asked to sign in, click Sign-in options.

    OOBE AD Join Step 6

  7. Click Domain join instead.

    OOBE AD Join Step 7

  8. Enter the username Admin then click Next.

    OOBE AD Join Step 8

    This is a temporary user account which will be changed later.
  9. Leave the password field empty, then select Next.

    OOBE AD Join Step 9

  10. When prompted to accept privacy settings, leave the settings as default and scroll to the bottom of the page, then select Accept.

    OOBE AD Join Step 10

    These settings will only apply to the temporary account and do not matter. Your privacy and security settings will be automatically managed by us from the server.
  11. Once the setup has finished, there's a few more things to do before Private Universe can complete the setup. Double click on Microsoft Edge.

    OOBE AD Join Step 11

  12. Once Microsoft Edge is open, select Start without your data.

    OOBE AD Join Step 12

  13. When prompted to sign in with Google, select Continue without this data.

    OOBE AD Join Step 13

  14. Select Confirm and start browsing.

    OOBE AD Join Step 14

  15. Click on the searchbar at the top of the browser and go to https://privateuniverse.com.au.

    OOBE AD Join Step 15

  16. Click Instant Support, which will initiate a download for SplashtopSOS.exe, in a downloads window at the top right of the screen.

    OOBE AD Join Step 16

  17. Click Open File on the SplashtopSOS.exe download.

    OOBE AD Join Step 17

  18. Click Yes when asked to allow Splashtop SOS to make changes to the device.

    OOBE AD Join Step 18

  19. Wait for Splashtop SOS to load your Code. Once this appears, note down your Code.

    OOBE AD Join Step 20

    You will need to send these details to Private Universe to finish setting up your device later.
  20. Press the windows button on your keyboard, then type Power settings in the search bar. Select Power, sleep & battery settings from the results.

    OOBE AD Join Step 21

  21. Click on the panel Screen and sleep. This will cause more options to be displayed.

    Change When plugged in, put my device to sleep after to Never.

    OOBE AD Join Step 22

  22. Send an email to Private Universe Helpdesk with your Code which had been noted down earlier.

Azure Active Directory Join

  1. After first powering on the device, a country selection screen will appear. Select Australia, then click Yes.

    OOBE AAD Join Step 1

  2. You will then be asked to select a keyboard layout. Select US then click Yes.

    OOBE AAD Join Step 2

  3. Select Skip when asked if you want to add a second keyboard layout.

    OOBE AAD Join Step 3

  4. When prompted to name the device, enter NewPC, then select Next.

    OOBE AAD Join Step 4

    Private Universe will rename the PC after the initial setup is complete.
  5. When asked how you would like to setup the device, click Set up for work or school, then select Next.

    OOBE AAD Join Step 5

  6. Enter your email, click next, then enter your password. Click Sign In.

    OOBE AAD Join Step 6

    You may need to authenticate your login. Verify using your mobile authenticator.
  7. Scroll down to the bottom of the privacy settings window, then click Accept.

    OOBE AAD Join Step 7

  8. Once Windows has finished its initial setup, enter your password again then hit enter.

    OOBE AAD Join Step 8

  9. You may be shown some information about Windows Hello. Click OK, then sign in again if required.

    OOBE AAD Join Step 9

  10. Click Skip for now if you receive an error message.

    OOBE AAD Join Step 10

  11. You'll be redirected to your desktop, but there's a few more steps before Private Universe can finish setting up your device. Double click on Microsoft Edge.

    OOBE AAD Join Step 12

  12. Select Start without your data.

    OOBE AAD Join Step 13

  13. When prompted to sign in with Google, select Continue without this data.

    OOBE AAD Join Step 14

  14. Select Confirm and start browsing.

    OOBE AAD Join Step 15

  15. Click on the searchbar at the top of the browser and go to https://privateuniverse.com.au.

    OOBE AAD Join Step 16

  16. Click Instant Support, which will initiate a download for SplashtopSOS.exe, in a downloads window at the top right of the screen.

    OOBE AD Join Step 16

  17. Click Open File on the SplashtopSOS.exe download.

    OOBE AD Join Step 17

  18. Click Yes when asked to allow Splashtop SOS to make changes to the device.

    OOBE AD Join Step 18

  19. Wait for Splashtop SOS to load your Code. Once this appears, note down your Code.

    OOBE AAD Join Step 21

    You will need to send these details to Private Universe to finish setting up your device later.
  20. Press the windows button on your keyboard, then type Power settings in the search bar. Select Power, sleep & battery settings from the results.

    OOBE AAD Join Step 22

  21. Click on the panel Screen and sleep. This will cause more options to be displayed.

    Change When plugged in, put my device to sleep after to Never.

    OOBE AAD Join Step 23

  22. Send an email to Private Universe Helpdesk with your Code which had been noted down earlier.

Azure Active Directory Join with Intune

  1. After first powering on the device, a country selection screen will appear. Select Australia, then click Yes.

    OOBE AADIntune Join Step 1

  2. You will then be asked to select a keyboard layout. Select US then click Yes.

    OOBE AADIntune Join Step 2

  3. Select Skip when asked if you want to add a second keyboard layout.

    OOBE AADIntune Join Step 3

  4. When prompted to name the device, enter NewPC, then select Next.

    OOBE AADIntune Join Step 4

    Private Universe will rename the PC after the initial setup is complete.
  5. When asked how you would like to setup the device, click Set up for work or school, then select Next.

    OOBE AADIntune Join Step 5

  6. Enter your email, click next, then enter your password. Click Sign In.

    OOBE AADIntune Join Step 6

    You may need to authenticate your login. Verify using your mobile authenticator.
  7. Scroll down to the bottom of the privacy settings window, then click Accept.

    OOBE AADIntune Join Step 7

  8. Once Windows has finished its initial setup, enter your password again then hit enter.

    OOBE AADIntune Join Step 8

  9. You may be shown some information about Windows Hello . Click ok, then sign in again if required.

    OOBE AADIntune Join Step 9

  10. Click Skip for now if you receive an error message.

    OOBE AADIntune Join Step 10

  11. You'll be redirected to your desktop and your device is ready to use.

    OOBE AADIntune Join Step 11

If the setup process gets stuck for a long period of time on a particular step, please contact the Private Universe Helpdesk so we can provide further instructions.